Haji Baji Terms and Conditions — Please Read Before Using

These Terms and Conditions ("Terms") Haji Baji ("we", "us", "platform") and any individual who accesses our website or mobile application ("user", "you", "member"), constituting a legally binding agreement between both parties.

Haji BajiBy accessing or using our website, app, or any of our services, you confirm that you have read, understood, and agreed to these Terms in full. If you disagree with any part of these Terms, please do not use our platform.

Key terms used in this document and their meanings:

• "Platform" — including the Haji Baji website (hajibaji.net), mobile application, and all other digital services.
• "Member" — A person who has successfully completed registration and holds an active account.
• "Funds" — The real money balance and bonus balance held in your account.
• "Bonus" — Promotional credits that become available once specific conditions have been met.
• "KYC" — Know Your Customer — the identity verification process.

Haji BajiThe following conditions must be met to register and use our services:

• You must be 18 years of age or older.
• Online gaming must be legally permitted in your country of residence.
• You are registering for personal entertainment purposes, not for professional or fraudulent intent.
• All information provided at registration must be truthful, accurate, and complete.
• Only one account per person is permitted.

During registration, you will need to provide a valid mobile number, an active email address, and a strong password. After registration, Haji Baji Reserves the right to verify your identity at any time.

Your Haji Baji Account security is entirely your responsibility. Keep your password and login credentials confidential and never share them with anyone. Report any unauthorized access or suspicious activity on your account to us immediately.

• Your account must not be shared with or used by any third party.
• Selling, transferring, or renting your account to another party is strictly prohibited.
• Multiple accounts cannot be operated from the same device.
• Keep your security question answers accurate — they will be needed to recover your password.

For any transaction or bet placed from your account, Haji Baji We are not liable if your login credentials are compromised due to your own negligence.

Haji Baji Multiple payment methods are supported, including Mobile Pay, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

The following conditions must be met before a withdrawal can be processed:

• KYC verification must be completed.
• Withdrawals must be made via the same method used for the deposit (to prevent money laundering).
• If there is an active bonus on your account, the wagering requirements must be completed first.
• Withdrawal requests cannot be cancelled once they have been processed.

Haji BajiThe bonus program offers added value to members. However, each bonus is subject to specific terms and conditions that must be followed.

• Welcome Bonus: Available to new members on their first deposit. One-time use only.
• Wagering Requirement: Each bonus carries its own wagering requirements (typically 20–40x the bonus amount). Withdrawals will not be permitted until these requirements are met.
• Validity: Every bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
• Game Restrictions: Some bonuses are restricted to specific games.
• Betting Limits: A maximum bet limit applies when playing with bonus balance.

Haji BajiAll games use internationally certified RNG (Random Number Generator) technology. Game outcomes are entirely random and not predetermined.

• In the event of a technical error during a game, bets placed in that round will be voided and stakes will be refunded.
• The dealer's decision in Live Casino is final.
• Sports Betting wagers are settled after the official result is published.
• In crash games, if the server connection drops, cashout status is determined based on the server logs.
• KYC verification is mandatory for progressive jackpot wins.

Haji Baji To protect the integrity of the gaming environment, strict action will be taken against suspicious gameplay patterns or the use of software assistance.

The following activities Haji Bajiare strictly prohibited on the platform and may result in account closure and forfeiture of funds:

• Attempted money laundering or illegal fund transfers.
• Creating multiple accounts to claim bonus benefits (bonus abuse).
• Using bots, scripts, or automation software to play.
• Deliberately exploiting game errors or bugs to gain an unfair advantage.
• Threatening, harassing, or deceiving other players.
• Colluding with others to work against the platform (collusion).
• Playing on behalf of a minor or using a minor's account.

Haji Baji We are not liable for the following:

• If a game is interrupted due to loss of internet connection or a device issue.
• Due to a failure or delay on the part of a third-party payment provider.
• If your account credentials are lost or exposed due to your own negligence.
• Unforeseen technical failures that are beyond our control.
• For any personal financial loss resulting from gaming.

Haji Baji's maximum liability will in no circumstances exceed the actual funds held in your account.

You may voluntarily close your Haji Baji account at any time. To do so, contact us via live chat. Please withdraw any available funds before closing your account.

Haji Baji May suspend or permanently close an account for any of the following reasons:

• Violation of Terms & Conditions.
• Evidence of fraud or deceptive activity.
• Failure to complete KYC verification or providing false information.
• Extended inactivity (more than 12 months).
• In compliance with legal or regulatory requirements.

Haji Baji believes that gaming is entertainment — not a financial solution. That's why responsible gaming is our top priority.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Loss Limit: You can set a cap on how much you lose within a given time period.
• Cooling-Off: A break of between 1 day and 6 weeks can be taken at any time.
• Self-Exclusion: You can close your account for a minimum of 6 months or permanently.
• Reality Check: You will receive periodic reminders about your play time.

If you or someone you know may have a gaming problem, please visit our Responsible Gaming Visit the page and contact support.

Haji Baji We reserve the right to modify, amend, or update these Terms & Conditions at any time. Members will be notified via email or an on-platform notice prior to any significant changes.

• Continued use of the platform after any changes constitutes your acceptance of the updated terms.
• If you do not agree to the updated Terms, you may close your account.
• The latest version of this page applies at all times.

If you have any questions or complaints regarding these terms, please get in touch with us:

• Live Chat: Bengali-language support is available 24/7.
• Email: support@hajibaji.net
• Help Center: Help Center page.

An initial response will be provided within 48 hours of receiving your complaint. Complex cases may take up to 7 business days to resolve.